Thank you for choosing Penelop Tools. We aim to deliver your products quickly and efficiently. Please review our shipping policy below.
Delivery Method
All orders are delivered through trusted logistics partners using Cash on Delivery as the only payment method. Please ensure someone is available to receive and pay for the item at the delivery address provided.
Processing Time
Orders are typically processed and prepared for shipment within 1–3 days after confirmation. You will be notified once your order is out for delivery.
Delivery Time
Delivery times may vary based on your location. Most orders are delivered within a reasonable timeframe after dispatch. External factors such as weather or high order volume may affect delivery times, but we work to minimize any delays.
Delivery Attempts
Our delivery partners will attempt to contact you at the time of delivery. If the delivery fails due to unavailability or incorrect address, re-delivery may be scheduled. Repeated failed delivery attempts may result in order cancellation.
Order Tracking
You may contact our support team to inquire about the status of your delivery.
Contact
If you have any questions regarding shipping, feel free to reach out to us at [email protected]. We’re here to assist you.